JS Aesthetics is committed to providing high-quality aesthetic treatments and customer service. However, we understand that there may be times when you are not satisfied with our services. We take all complaints seriously and will address them promptly and fairly.
How to make a complaint
If you have a complaint about our services, please contact us as soon as possible by email at email@example.com or by phone at 07450413798. Please provide us with as much information as possible about the nature of your complaint, including the date, time, and location of the incident, the names of any staff involved, and any relevant details.
Our complaint handling process
Upon receipt of your complaint, we will acknowledge it within [insert time frame] and investigate the matter promptly. We may need to contact you for additional information or clarification.
We aim to resolve complaints as quickly and efficiently as possible. We will keep you informed of the progress of your complaint and will provide you with a written response within [insert time frame] of our final decision.
If we are unable to resolve your complaint to your satisfaction, you may escalate it to an external organization such as the General Medical Council or the Care Quality Commission.
Feedback and continuous improvement
We value all feedback, both positive and negative, and use it to continually improve our services. We will review all complaints and identify any areas for improvement in our policies, procedures, or staff training.
If you have a complaint about our services, please contact us as soon as possible by email at firstname.lastname@example.org or by phone at 07450413798.
We aim to resolve complaints as quickly and efficiently as possible. We will keep you informed of the progress of your complaint and will provide you with a written response within 72hrs of our final decision--
Dr Joshua Asubiaro MD MICR
Mobile : +447446828289
Office: +44(0)203 301 3000